Further to the episode of Four Corners which screened on the ABC last Monday, profiling the data profile of an Australian family, the Sydney Roosters wish to clarify their position further to a reference to the Club within the story.
An item within the feature raised concerns about a security flaw in the mobile app of the Sydney Roosters.
The Club was approached by the Four Corners program and invited to respond either on camera or by written statement.
The Sydney Roosters issued the below statement to the program on Friday afternoon, highlighting that the Club had no previous knowledge of the security issue prior to being contacted, and took immediate action to rectify the problem once is was brought to the Clubs attention.
The Clubs statement also addressed the Roosters relationship with Velocity Brand Management Retail, who manages the Clubs entire merchandise program. While acknowledging that the Roosters had advised that the issue had been resolved within the story, the Four Corners program unfortunately decided against reading the Clubs issued statement which included this information.
The Sydney Roosters wish to reinforce that the security and privacy of our customers is our primary concern, and the Club had the matter resolved within 24 hours of being made aware of the issue.
Statement issued to Four Corners
The Sydney Roosters engage a third party agent (VBM Retail) to manage our entire merchandise program. VBM state "We were aware of a security issue on the Sydney Roosters online store and have taken the necessary steps to resolve the issue."
The Sydney Roosters have been informed that no breaches of security have taken place and no credit card numbers are stored by our provider, either online or offline.
We would like to thank Four Corners for further bringing this to our attention as the security and privacy of our customers is of the utmost importance.
An item within the feature raised concerns about a security flaw in the mobile app of the Sydney Roosters.
The Club was approached by the Four Corners program and invited to respond either on camera or by written statement.
The Sydney Roosters issued the below statement to the program on Friday afternoon, highlighting that the Club had no previous knowledge of the security issue prior to being contacted, and took immediate action to rectify the problem once is was brought to the Clubs attention.
The Clubs statement also addressed the Roosters relationship with Velocity Brand Management Retail, who manages the Clubs entire merchandise program. While acknowledging that the Roosters had advised that the issue had been resolved within the story, the Four Corners program unfortunately decided against reading the Clubs issued statement which included this information.
The Sydney Roosters wish to reinforce that the security and privacy of our customers is our primary concern, and the Club had the matter resolved within 24 hours of being made aware of the issue.
Statement issued to Four Corners
The Sydney Roosters engage a third party agent (VBM Retail) to manage our entire merchandise program. VBM state "We were aware of a security issue on the Sydney Roosters online store and have taken the necessary steps to resolve the issue."
The Sydney Roosters have been informed that no breaches of security have taken place and no credit card numbers are stored by our provider, either online or offline.
We would like to thank Four Corners for further bringing this to our attention as the security and privacy of our customers is of the utmost importance.
